Kaizen Conversations (5 Hours - Class Offered by Appointment)

Kaizen Conversations (5 Hours - Class Offered by Appointment)

Whether an employee is consistently late, not meeting performance standards, or struggling with personal issues, knowing how to communicate about difficult subject matters is critical for continuous improvement.

This 5-hour class, offered in-person or virtually, equips employees, supervisors, and managers to address challenging topics in a way that ensures a positive outcome for everyone.

Key Messages & Activities

  • Importance of providing feedback
  • Diagnosing what makes conversations difficult
  • Step-by-step tools to handle hard conversations
  • Understanding Conflict Styles
  • Using PDCA as a roadmap for communicating about challenging subjects
  • Common pitfalls to avoid
  • High impact case studies & dynamic role plays

Sale price$375.00
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Number of Students You Are Registering
Class Code

Please provide name, email and cell phone (for text notifications) of every student being registered, below. For more than 4 students, please call 502-221-7539 for custom pricing.

  • Enabled on Zoom Worldwide, English
  • Seats Available
  • Inventory on the way

Last Updated: February 7, 2022

An internet connection – broadband wired or wireless (3G or 4G/LTE)

Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth

A webcam or HD webcam - built-in, USB plug-in, or an HD cam or HD camcorder with a video-capture card.

For more information please visit zoom's website.

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Class Type: Leadership
Class Code: KC - TBA